Service Advisor
With four years of experience in the automotive industry, Phillip Alexiou serves as Service Advisor at Cavalo, bringing a customer-focused approach shaped by both automotive and hospitality environments. Prior to joining Cavalo, Phillip spent three years at Carworx and also managed major events and venues across Melbourne, developing exceptional communication, relationship-building, and service delivery skills.
Phillip is passionate about creating a service experience that is transparent, supportive, and free from the pressures often associated with the automotive industry. His approach is built on open communication, ensuring customers remain informed throughout every stage of their vehicle’s journey. He believes that even the smallest updates help build confidence and trust.
Holding a Bachelor of Applied Science in Physiotherapy, Phillip brings a unique people-first perspective to his role. He takes pride in understanding customer needs, exceeding expectations wherever possible, and delivering solutions that leave customers feeling genuinely cared for.
For Phillip, the greatest reward comes from knowing a customer leaves happy and confident in the service they have received. His goal is simple: provide honest advice, maintain clear communication, and ensure every customer experience reflects the high standards and welcoming culture that define Cavalo.
Let's Get Started
Book a ServiceRequest a QuoteMonday – Friday: 7:30am – 5:00pm
Saturday – Sunday: Closed
