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Prestige Car Servicing in Melbourne

Our expert team provides transparent, manufacturer-standard servicing and repairs for Melbourne’s finest vehicles, offering upfront pricing, genuine parts, and a commitment to protecting your car’s resale value.

Don’t pay the “dealership tax”. At Cavalo Service Department, receive manufacturer-approved care for significantly better value.

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A Prestige Experience for Your Vehicle AND You

From convenient hatchbacks to high-end supercars, our expert technicians deliver industry-leading care across all makes and models. We pride ourselves on delivering competitive pricing, convenience from our Docklands location, plus an honest, transparent approach.

  • Upfront, transparent pricing
  • Courtesy shuttle
  • Loan cars
  • Complimentary wash and vacuum
  • Lounge with Wi-Fi & workspaces
  • Formula 1 simulator
  • Easy access from Docklands CBD
  • Roasting Warehouse Cafe & Dining on site

Your Trusted Local Specialists In

Our Work

Everything your prestige car needs, all in one place. From routine logbook servicing to complex diagnostics and repairs, Cavalo Service Department delivers dealer-level care with a personal touch. Every service comes with a complimentary diagnostics scan, full vehicle health check, plus a wash and vacuum to leave your car in pristine condition.

The Cavalo Advantage by Numbers

Choosing Cavalo Service Department offers a significant advantage over the typical independent prestige shop in Melbourne, which often operates with only a handful of staff. By maintaining a powerhouse team of 15+ specialist technicians and 21 hoists, we provide the high-capacity scale of a major dealership with the agility of a boutique workshop. 

With this depth of expertise, we can ensure a faster turnaround for your vehicle, as well as access to brand-specific specialists who possess the deep technical knowledge your car requires. We can also manage complex, long-term engine or transmission rebuilds simultaneously with routine logbook servicing, so your maintenance never takes a back seat.

  • 21+ Service Hoists
  • 15+ Specialist Technicians
  • 1,000s of Prestige Cars Serviced Annually
  • 1 Boutique Cafe On-Site
  • 60+ Brands Serviced
  • 5 Star Average on Google

Our Service Process

1. Diagnostic Scan and Inspection

We begin every vehicle service with a complete inspection and diagnostic scan using manufacturer-approved systems.

2. Clear Estimate and Approval

You receive a transparent quote detailing your complete service cost and the required work. No work begins until you approve it.

3. Service or Repair Completion

Our qualified technicians perform all maintenance using OEM tools and approved fluids.

4. Quality Assurance and Road Test

Each vehicle is test-driven and inspected to ensure performance, safety and ride quality meet OEM benchmarks.

5. Service Report and Recommendations

We update your OEM official service history and provide tailored recommendations to help you maintain peak performance between visits.

Protect Your Warranty

Under Australian Consumer Law, you have the right to choose where your vehicle is maintained. By adhering strictly to manufacturer-specified schedules and using only genuine or OEM parts, we ensure your new car warranty remains 100% intact.

Our service extends beyond the workshop floor. Once your maintenance is complete, we provide both a physical logbook stamp and an official update to your vehicle’s Digital Service Record (DSR). This meticulous documentation ensures your car’s history remains seamless, safeguarding its long-term resale value.

 

An Experienced Team You Can Rely On

Factory-trained backgrounds. Brand-specific expertise. Decades of collective experience from the world’s leading prestige brands.

The Premier Prestige Hub for Docklands & CBD

99 Lorimer St, Docklands, Vic 3008

7:30am to 5pm, Monday to Friday.

Recently had my E63S serviced at the Cavalo Workshop and couldn’t recommend them enough. The manager Tom walked me through what they completed and the car was washed upon pickup. Will definitely be coming here from now on.

Sam T.

Had my vehicle serviced at Cavalo Service Department and was really impressed with the experience. The team were thorough, communicated clearly. Thank you to Tom and the team. Highly recommend.

Hayley M.

Absolute 10/10 for a service here!
Tom did an amazing job and was very thorough with my car service. Couldn’t recommend him enough!

Amy C.

Fantastic service from start to finish! The team was friendly, professional, and took the time to do everything properly. My car was serviced efficiently, and it’s running smoother than ever. I really appreciated the honest advice and attention to detail, I’ll definitely be coming back.

Jennifer H.

Let's Get Started

Book a ServiceRequest a Quote

Monday – Friday: 7:30am – 5:00pm
Saturday – Sunday: Closed

(03) 7076 3184    service@cavalo.com.au