Experience professional and authorised Mercedes-Benz service in Melbourne at Cavalo Service Department. We provide dealership-level precision with independent flexibility, using OEM-grade diagnostics, factory-approved parts and certified technicians who know Mercedes inside and out.
Why Choose Cavalo for Your Mercedes-Benz Service
Your Mercedes-Benz deserves specialised attention. Cavalo Service Department combines European-trained technicians, brand-specific diagnostics and transparent communication to keep your vehicle performing at its best. Our team can walk you through the Mercedes service plan that best fits your vehicle’s schedule and driving habits.
Dealer-Level Standards Without the Dealer Prices
Our technicians provide the same quality and precision as authorised Mercedes-Benz workshops, with faster turnaround and fairer rates.
Genuine Mercedes-Benz Parts and Fluids
Every part used in your service meets or exceeds factory specifications. This ensures peak performance and full compatibility with your vehicle’s systems.
Warranty Protection Guaranteed
We perform all logbook servicing to manufacturer requirements, keeping your Mercedes-Benz service plan and factory warranty completely intact.
Upfront Mercedes Service Charges
We provide detailed quotes before any work begins. You’ll know your Mercedes service charges clearly, keeping everything transparent, precise and free of surprises.
The Cavalo Workshop
Stop searching Google for ‘Mercedes repair near me’. Cavalo’s central Melbourne location makes expert service accessible. Step into Cavalo, where every part of the workshop has a purpose. You can see it in the way the tools are laid out, the mastery of the work and the open design that lets you watch it all happen.
While our technicians work on your car, you can sit back in the café with a good coffee and a clear view of the floor. Parking is simple, the atmosphere is easy and the team is always up for a chat about your vehicle. If you feel like testing your reflexes, jump into our Formula 1 Simulator and see how you go on the Albert Park circuit. Cavalo is a space built by people who love great cars and know how to look after them. This is the standard that defines our Mercedes-Benz service.
Mercedes-Benz Servicing and Repair Capabilities
Cavalo Service Department uses the official Mercedes STAR Diagnostic System, the same platform trusted by dealerships worldwide. This technology allows our technicians to detect faults accurately across ECUs, transmissions, sensors and hybrid systems.
Scheduled and Logbook Servicing
Performed according to Mercedes-Benz OEM official intervals and requirements, including digital logbook updates where applicable.
Diagnostics and Electrical Systems
We use OEM-grade diagnostic equipment to identify issues across ECUs, transmission systems, sensors and electrical networks. Our tools communicate directly with Mercedes systems for pinpoint accuracy.
Transmission and Gearbox Specialists
We service 7G-Tronic, 9G-Tronic and dual-clutch transmissions, performing fluid changes, filter replacements and software updates to maintain smooth gear shifts.
Engine and Drivetrain Expertise
From petrol and diesel engines to AMG performance powertrains, our technicians service timing components, seals and mounts using genuine parts that meet Mercedes-Benz standards.
Suspension, Brakes and Steering
Repairs for AIRMATIC and ABC (Active Body Control) systems, along with precision steering and brake work, ensure your Mercedes retains its signature handling and comfort.
Cooling and Climate Systems
We diagnose and repair cooling and air conditioning systems, including radiators, compressors and temperature sensors for consistent performance all year round.
Hybrid and Electric Servicing
Our technicians are trained to service Mercedes EQ hybrid and electric vehicles safely, following all high-voltage procedures and using insulated tooling.
Pre-Purchase and End-of-Lease Inspections
Comprehensive diagnostic and condition reports give buyers and lessees confidence before signing or returning a vehicle.
Common Mercedes-Benz Issues We Fix
Our technicians have decades of experience with Mercedes-Benz vehicles, allowing us to diagnose and repair these issues quickly and accurately.
- Timing chain wear in M271 and M274 engines
- Oil leaks from valve covers and oil cooler seals
- Transmission conductor plate and mechatronic faults in 7G-Tronic models
- AIRMATIC air suspension leaks or compressor failures
- Electrical faults in ECU or CAN-bus communication
- DPF and EGR issues in diesel engines
- Hybrid and EQ charging or cooling system faults
Every repair follows approved Mercedes-Benz procedures for genuine factory-level quality.
Our Mercedes-Benz Service Process
1. Diagnostic Scan and Inspection
Each Mercedes-Benz begins with a full inspection and STAR diagnostic scan to identify issues accurately.
2. Clear Estimate and Approval
We’ll provide a detailed quote outlining your Mercedes service cost and scope of work. We won’t start repairs until you approve them.
3. Service or Repair Completion
Cavalo’s technicians complete all maintenance using OEM-approved tools, parts and fluids that align with your Mercedes service plan.
4. Quality Assurance and Road Test
After servicing, we conduct a comprehensive road test and performance check before returning your vehicle.
5. Service Report and Recommendations
We update your Mercedes-Benz Digital Service Booklet and offer guidance to help your car maintain its factory performance.
Why Melbourne Drivers Choose Cavalo
As a trusted Škoda service centre in Melbourne, Cavalo delivers precise care supported by advanced facilities and a team of European-trained technicians.
- As a trusted Mercedes-Benz service centre in Melbourne, Cavalo provides precision care that reflects the brand’s legacy of craftsmanship and performance.
- Central location near Melbourne’s CBD
- 21 hoists and advanced diagnostic technology
- Clear Mercedes service charges and fast turnaround times
- Honest communication with no upsells
- Complimentary shuttle for those who work in the city
- Optional prestige loan cars
Our certified technicians combine advanced diagnostics with genuine Mercedes-Benz parts to deliver dealership-level service with a personal touch.
Frequently Asked Questions
Will servicing my Mercedes-Benz here void the warranty?
No. Our logbook servicing meets all Mercedes-Benz requirements to maintain warranty coverage.
Can you update my digital service record?
Yes. We update your Mercedes-Benz Digital Service Booklet after every service to maintain a complete history.
What diagnostics do you use?
We use the official Mercedes STAR Diagnostic System for advanced scanning and coding.
How often should I service my Mercedes?
Service intervals vary by model, but we recommend following your on-board ASSYST schedule or consulting our team for guidance.
Do you handle performance and AMG models?
Yes. Our workshop regularly services AMG engines, transmissions and suspension systems.
Book Your Mercedes-Benz Service in Melbourne
Keep your Mercedes performing like new with the Cavalo Service Department. Our expert technicians deliver dealer-level care, transparent service plans and honest pricing.
No more searching online for ‘best Mercedes service near me’. Book an appointment today, or request a quote with the Cavalo Service Department for engineering excellence and transparency from start to finish.